LME 048 – Debunking 7 Leadership Myths That Hold You Back

Today, I want to talk about something that quietly shapes the way many managers lead—without them even realizing it.

We’re diving into seven common leadership myths that sound reasonable… but can seriously limit your effectiveness if you buy into them blindly.

Let’s get into it.

Myth Debunked

Myth #1: “You have to be authentic—always!”

Authenticity is important. No doubt. But it’s often misunderstood.

Some people take it to mean, “Just be yourself,” or “Don’t fake anything.”

So they show up to work in a hoodie when everyone else is in business casual. Or they let their anger show during a team meeting because—hey—that’s “being real,” right?

But that’s not the kind of authenticity we’re talking about.

True authenticity means knowing yourself – your values, your strengths, your blind spots – and showing up in a way that’s aligned with that.

It also means understanding the role you’re in and adjusting your behavior to fit the context, without betraying your core values.

Let’s say you’re naturally introverted but you’re leading a team meeting. You don’t need to suddenly become Tony Robbins – but you do need to lead in a way that connects with your team and gets the job done. That’s authentic too.

Bottom line:
Authenticity isn’t an excuse to be reactive or inappropriate. It’s about showing up as your best self in a way that fits the situation.

Myth #2: “You have to motivate your team!”

This one’s tricky.

Of course we want motivated employees. But the real question is: Can you actually motivate someone else?

If your team is doing repetitive, mind-numbing work, maybe you do need to keep the energy up. But in most modern workplaces, we hire people for their ideas, initiative, and problem-solving.

Those people are usually already motivated – on day one.

What kills that motivation? Micromanagement, bureaucracy, pointless meetings, and leaders who don’t trust their team.

So here’s a better way to look at it:

👉 Don’t focus on motivating your people. Focus on not demotivating them.

Create an environment where people can do meaningful work, take ownership, and get better at what they do. That’s where real motivation comes from.

Myth #3: “Trust is better than control.”

Trust is essential. Without it, you’re doomed to micromanage and burn out. But total hands-off trust can also go wrong.

Even if you trust someone completely, you still need to review results now and then. Not to micromanage – but to give feedback, stay aligned, and uphold accountability.

Let’s say you lead a remote marketing team. You don’t need to know when they start work each morning. But you do need to check if campaigns are on track and results are coming in.

Rule of thumb: Trust the process – check the outcomes.

Myth #4: “Always use the sandwich method when giving feedback.”

You’ve probably heard this before: Start with something positive, then deliver the criticism, and end with something nice.

Sounds good, right?

But here’s the problem: Most people can see right through it.

It can come across as fake, formulaic, or even manipulative. Worse, it often dilutes the actual feedback – so people walk away unsure what the real message was.

Instead, be direct and respectful. Focus on what needs to change and why it matters. You can – and should – be kind. But don’t hide your point in a soft bun of compliments.

Myth #5: “Never disagree with your boss in public.”

Generally, that’s good advice. No one wants to be called out in front of others—especially not your boss.

But there are two exceptions where you must break this rule:

  1. If your boss unfairly criticizes someone else publicly.
    You need to step in and stand up for your team. Respectfully – but firmly.
  2. If your boss is about to make a major, embarrassing mistake –
    like giving incorrect info in a public presentation that could harm their credibility. If you can save them from that, they’ll thank you later.

Use tact, of course. But courage matters. Leadership isn’t about always playing it safe.

Myth #6: “Leaders must be serious to be respected.”

Here’s a belief I see way too often:

“If you laugh too much, people won’t take you seriously.”

That’s just not true.

Humor is one of the most powerful leadership tools you can use.

It builds connection, eases tension, and fosters creativity. Some of the best leaders I’ve met use humor to unlock their team’s best thinking.

Important note: I’m talking about healthy humor – not sarcasm or mocking people. Laugh at yourself. Bring some levity to the workday.

People will remember how you made them feel.

Leading with humor = leading with humanity.

Myth #7: “Great leaders are born, not made.”

Let’s bust this once and for all.

Leadership is a skill. And like any skill, it can be learned.

Sure, some people have natural charisma or confidence. But real leadership isn’t about traits – it’s about behavior.

You can learn how to give feedback. You can learn how to have hard conversations. You can learn how to align a team around a goal. It takes work – but it’s doable.

The real question isn’t can you lead? It’s do you want to?

LME 047 – My Personal Learnings From The Past 3 Weeks

Today I want to take you on a very personal journey through the past three weeks – three weeks packed with impressions, encounters, and entrepreneurial experiences.

I spent a week working in India, had a strategy workshop with my team in the Netherlands, hosted our biggest-ever mastermind weekend, and just this week, I was invited to the AppleTalks event in Berlin.

What made it even more remarkable: While I was constantly on the road, my team back home kept everything running smoothly and independently.

This episode isn’t about tools or frameworks – it’s about personal insights and reflections. Let’s dive in.

India: Global Relevance and Personal Confirmation

Let me start with my trip to India. How did that happen?

About 20 years ago, while working as a manager for the Schaeffler Group, I met an Indian engineer named Joby in Dubai. He was working for a local distributor at the time and wasn’t too happy there. I actually tried to recruit him for my service team – but unfortunately, it didn’t work out.

Instead, Joby went on to build his own company, offering technical services and engineering solutions in the UAE and Saudi Arabia.

Inspiring Entrepreneur Joby A.L.

We reconnected in 2019 at a networking event in Germany, and he invited me to Dubai to help him define his business vision and strategic goals. It was a successful project – but then the pandemic hit, and we lost touch for a while.

Business Vision Synergy

Earlier this year, he reached out again. His company now has over 200 employees across India and the Middle East, and he asked for my support in helping him build a structure that doesn’t rely on him being involved in everything – in short: working on his business, not in it.

This is exactly what I help small and medium-sized business owners do through my Leadership Intensive Mentoring Program here in Germany.

So, I boarded a plane to Kerala, India.

Pro tip:

If you ever plan to work in India – you’ll need a special business visa. You can apply for it online, which is convenient… unless, like me, you forget to print it.

At the airport, I almost couldn’t check in because I only had the digital version. Thankfully, I found someone who printed it for me – for 5 Euros.
Welcome to digital life in 2025, right? At least we no longer need fax machines.

Workshops and Keynote

In addition to the internal trainings I did for Joby and his team, I also had the chance to speak in front of a group of Indian entrepreneurs.
And to be honest, I was nervous.

I wasn’t sure if my thoughts on entrepreneurship and leadership would resonate in that context.
But it turned out – their challenges are incredibly similar to what I see here in Germany.

Most of them are stuck in the daily grind of their business and struggle to step out and lead strategically.

The discussions after my talk were engaging and insightful – and what followed was even more exciting: new opportunities. Not just with Joby, but with other entrepreneurs from India, Dubai, and potentially even Saudi Arabia.

And I must say: that made me incredibly happy.
I’ve been thinking for years about how to make my work more international – not just because of the business potential, but also because I simply enjoy traveling and the inspiration it brings.

What did I learn?

Entrepreneurial challenges are universal.
Trust, clarity, and responsibility – they’re relevant everywhere.

But more than anything, I was deeply impressed by the people I met.
Highly motivated, curious, and hungry to learn.

I saw startups in AI, restaurant platforms, even businesses supporting people with dementia.

The India I remembered from 20  years ago no longer exists. There’s so much movement and change.
And what stood out most wasn’t just the number of ideas – but the drive and vision behind them.

Many of these entrepreneurs are already backed by U.S. venture capital.
They’re not just dreamers – they’re doers. And they’re serious about scaling globally.

Let’s put that in perspective: There are 1.3 billion people in India.
Even if only a small percentage have that entrepreneurial mindset and energy, it’s clear: Global competition is rising.

Meanwhile, here in Germany, we’re discussing four-day workweeks, public service jobs with full pension security, inflation compensation, and maximum vacation days.
Let’s be honest: That mindset won’t be sustainable in the long run.

There are so many bright, driven people around the world who are ready to work hard, take risks, and build companies.
And we need more of that spirit here too – or we risk falling behind.

My Team: From Delegation to Ownership

One thing that gave me a lot of joy during my time in India: My business back home kept running – not just adequately, but really well.

Geropp Leadership Team

Alex in marketing, Ersin in sales and coaching, and Simone handling event management – they each took full ownership of their areas.

They didn’t wait for approvals. They made decisions. They led.

I’ve said it before, and this trip confirmed it once again:
I’m no longer needed in many day-to-day operations – and that’s exactly how it should be.

Because that gives me the freedom to work on what truly matters.

Mastermind Weekend: Real Connection Between Entrepreneurs

Back in Germany, we held our biggest mastermind weekend yet – with 24 entrepreneurs. And something about this group felt especially powerful.

Leadership Intensive-Mastermind Weekend

These weekends thrive on open exchange, peer dialogue, and respectful conversations – whether during the hot seats, the breaks, or over dinner.

One participant said something that stuck with me:

“No one walks into their CEO’s office and says, ‘You’re doing a great job.’ But in this room, that’s exactly what happens.”

That kind of honest, positive feedback is rare – and it creates a strong bond.

We also had two fantastic expert talks:
– Isabel García gave a humorous and insightful keynote on authentic communication.
– Benedikt Stentrup spoke about business succession – not just as a speaker, but also as one of the very first members of our Leadership Intensive Mentoring Program.

My takeaway:
When we create a safe, trusted space – true growth and transformation become possible.

AppleTalks Berlin: The Power of Real Encounters

AppleTalks in Berlin

The next day, I was invited to AppleTalks in Berlin – an event for podcasters and content creators.
We exchanged ideas about tech setups, discoverability, and the future of podcasting.

And again: What stood out most wasn’t the content – it was the connection.
The human interaction.

My takeaway:

Real insight doesn’t come from slides – it comes from people.

After years of online events and Zoom fatigue, it feels good to get back out there. Networking, traveling, being in the same room – it’s not a luxury. It’s essential.

So if there’s one thing I’d love for you to take from this episode, it’s this:

👉 Go out.
👉 Connect.
👉 Say yes to opportunities – and meet people where they are.

Because that’s where real growth happens – in business, in leadership, and in life.

LME 046 – Help! My Boss Is Terrible – What Can I Do?


Today, we’re tackling a big topic: What should you do if you have a bad boss?

Most people don’t quit companies—they quit their managers.

Studies like Gallup’s annual workplace survey have shown that the majority of employees are disengaged, and a key reason is poor leadership.

But what does it actually mean to have a “bad boss”? Is your boss truly terrible, or is there something else going on? And more importantly—what can you do about it?

Let’s break it down.

Four Types of Bad Bosses

Not all bad bosses are the same. Based on my experience coaching leaders and working with teams, I’ve categorized them into four types:

  1. The Overly Demanding Boss
    • Always pushing for more.
    • Thinks 60-hour workweeks are normal.
    • Insists on unnecessary changes.
  2. The Incompetent Boss
    • Doesn’t understand the business.
    • Makes poor decisions.
    • Avoids accountability.
  3. The Emotionally Clueless Boss
    • Has zero empathy.
    • Can’t read the room.
    • Says things like: “Are you always this slow?”
  4. The Toxic Boss (aka The Psychopath)
    • Manipulative and cruel.
    • Enjoys seeing people struggle.
    • Creates a culture of fear.

We’ll go into these in more detail, but let’s start by flipping the question: Is your boss actually bad? Or do they just challenge you in ways you don’t like?

Is Your Boss Really That Bad?

Before we jump into solutions, take a step back. Ask yourself:

  • Do I have all the information to judge my boss fairly?
  • Is it possible they’re dealing with pressure I don’t see?
  • Am I reacting emotionally instead of strategically?

Sometimes, bosses seem incompetent when they actually have a bigger picture in mind. For example, imagine your boss suddenly bans vacation requests for a month.

You might think,

“What a power-hungry control freak!”

But maybe they know the company is being evaluated for a merger, and they need the department to be fully operational to secure everyone’s jobs.

Of course, not every bad boss has good intentions. So, how do you deal with them? That’s where the three options come in.

Your Three Options: Love It, Change It, or Leave It

When dealing with a bad boss, you only have three real choices:

  1. Love it – Accept the situation and find ways to make it work.
  2. Change it – Find strategies to improve your relationship with your boss.
  3. Leave it – If all else fails, move on.

Let’s dive into changing it—because leaving should be the last resort, not the first reaction.

How to Handle a Difficult Boss

If you’re struggling with an incompetent, demanding, or emotionally clueless boss, here are five strategies to help:

  1. Change Your Mindset
  • Assume your boss isn’t deliberately trying to make your life miserable.
  • Realize that they might be struggling with their own challenges.
  • See their weaknesses as opportunities for you to step up.
  1. Help Your Boss Without Them Realizing It
  • If they’re bad at time management, proactively send summaries of meetings.
  • If they struggle with decision-making, provide clear options to make choices easier.
  • If they lack empathy, gently highlight team concerns in a way that makes them look good for addressing them.
  1. Build a Stronger Relationship
  • Focus on improving communication, not fixing their personality.
  • Ask thoughtful questions:
    • “What’s the biggest challenge you’re dealing with right now?”
    • “How can I help make your job easier?”
  • If they feel like you’re on their side, they’ll be more likely to listen to you.
  1. Be Strategic With Feedback
  • Don’t confront them in public—always address issues privately.
  • Time your feedback carefully. If your boss is stressed, they won’t listen.
  • Use the “compliment sandwich”: Start with a positive, give your feedback, and end with a solution.
  1. Stay Professional—Even When They’re Not
  • Never badmouth your boss to colleagues. Gossip always finds its way back.
  • Keep your emotions in check. If they yell, don’t yell back.
  • If they cross serious ethical lines, document everything and escalate appropriately.

What If Nothing Works?

If you’ve tried everything and your boss is still making your work life miserable, you have a decision to make. Either:

  • Try transferring to another department.
  • Start networking and looking for a better job.
  • Or—if you’re entrepreneurial—consider working for yourself.

The key takeaway?

You have options. The worst thing you can do is stay stuck, complaining without taking action.

Conclusion

Dealing with a bad boss is tough, but it’s also an opportunity to grow as a professional.

You might not be able to change them—but you can always change how you handle the situation.

Which strategy will you try first? Let me know! And if you found this episode helpful, share it with someone who needs to hear it.

Before you go, I’ve got something special for you!

Everything we’ve covered today – time management, delegation, setting priorities – is exactly what we work on in the brand-new Crash Course Leadership.

It’s a step-by-step system designed to help you become a confident and effective leader, while also regaining control over your time and workload.

And here’s the deal:

If you join the VIP list now, not only will you get the best price on the course, but you’ll also get access to an exclusive Live Online Masterclass – only for VIP members who join the program.

This masterclass will give you direct access to me, where I’ll answer your biggest leadership challenges and help you apply what you learn even faster.

But this bonus is only for those on the early access list – so don’t miss out!

Sign up now at berndgeropp.com/vip and secure your spot.

LME 045 – Time For What Really Matters


If you’re a leader, you probably know the feeling:

Another week has flown by, and you’ve barely managed to tackle the essentials of your daily workload. The to-do list keeps growing, your inbox overflows with emails, and your calendar is packed with back-to-back meetings.

Everyone—your boss, your team, your clients—demands your attention.

Meanwhile, that crucial one-on-one meeting with your key employee? Postponed for the third time. The strategic plan for your department? Still untouched.

You barely have time to think, let alone focus on what truly matters. And it’s not just work. Your personal life suffers too. When was the last time you exercised? Spent uninterrupted time with your family? Even when you’re home, your mind is still at work.

Your spouse says,

“You’re always working. You never have time for us.”

Why Does This Happen?

Simple: There’s always more work to do.

You’re running on a hamster wheel, going faster and faster but never arriving anywhere.

Be honest—are you doing tasks that someone else could handle? Are you taking on work that doesn’t actually need to be done right away? Or are you struggling to say “no” because you feel responsible for everything?

The truth is, working harder isn’t the answer. If you keep going like this, something will eventually break—your health, your family, or even your career.

So, how do you break free?

In my leadership training programs, I see this all the time. Leaders want to improve—they want to delegate effectively, give better feedback, and manage conflicts.

But before they can even start, they need one critical thing: time.

The good news? You CAN create time for what really matters. There are two kinds of strategies:

  1.  Immediate actions that give you quick relief, freeing up 20% of your time in the coming days.
  2.  Mid- to long-term strategies that fundamentally change how you work, eventually giving you back 50% or more of your time.

Let’s start with the immediate actions. Implementing these will give you quick wins, and with the extra time you gain, you can invest in the longer-term solutions.

Four Immediate Actions to Reclaim Your Time

1. Control Your Emails, Phone Calls, and Notifications

The biggest productivity killer? Constant interruptions.

Turn off ALL push notifications on your phone and computer—emails, WhatsApp, Slack, everything. Check your messages only two or three times a day. Yes, even emails. You’re not going to miss anything crucial.

If you think your boss or clients expect immediate replies, set expectations. A simple autoresponder saying, “I check emails at 11 AM and 3 PM. If urgent, call my assistant,” works wonders.

2. Minimize Unnecessary Interruptions

If your door is always open or your team feels they can interrupt you anytime, you’re constantly losing focus.

Block focus time in your calendar where you are NOT available. Let your team know when they can reach you instead. You’ll be amazed at how many “urgent” issues solve themselves when people are forced to wait.

3. Fix Your Meeting Culture

Meetings are the #1 time waster in most organizations. Here’s how to take control:

    • Only attend meetings with a clear agenda and a defined outcome.
    • Keep meetings under one hour whenever possible.
    • If you’re a participant, set expectations upfront: “I have to leave at X time.” Even if you don’t have another meeting, this helps keep things on track.
    • Challenge unnecessary meetings. Could this have been an email

4. Start Saying No

Many leaders struggle with this. But saying “yes” to everything means saying “no” to what truly matters.

The next time someone asks for your time, don’t immediately say yes. Try this instead: “I’d love to help, but I’m currently at capacity. Let’s revisit this next month.” Most of the time, the issue resolves itself or finds another solution.

Just implementing these four steps will free up at least 20% of your time. Now, let’s talk about how to make long-term changes.

Mid- to Long-Term Strategies for True Leadership Freedom

If you want to permanently reclaim your time, you need to transition from “just managing” to truly leading.

  • Define and communicate your priorities. Be crystal clear on what’s important and eliminate distractions.
  • Stop micromanaging. Train your team to take ownership instead of relying on you for every decision.
  • Master delegation. If you’re doing work that someone else could handle, you’re not leading—you’re bottlenecking.
  • Develop your team. Your job isn’t to be the expert; it’s to build a team of experts.
  • Give better feedback. Guide your team without constantly looking over their shoulders.

I won’t lie—this takes time.

But the payoff is huge. If you do this consistently, you’ll get back 50% or more of your time, allowing you to focus on real leadership. And most importantly, you’ll regain control of your work AND personal life.

You CAN create more time for what truly matters. Start with the quick wins, then build the habits that will transform the way you lead.

Before you go, I’ve got something special for you!

Everything we’ve covered today – time management, delegation, setting priorities – is exactly what we work on in the brand-new Crash Course Leadership.

It’s a step-by-step system designed to help you become a confident and effective leader, while also regaining control over your time and workload.

And here’s the deal:

If you join the VIP list now, not only will you get the best price on the course, but you’ll also get access to an exclusive Live Online Masterclass – only for VIP members who join the program.

This masterclass will give you direct access to me, where I’ll answer your biggest leadership challenges and help you apply what you learn even faster.

But this bonus is only for those on the early access list – so don’t miss out!

Sign up now at berndgeropp.com/vip and secure your spot.

LME 044 – The Vision Journey: A Powerful Method To Gain Clarity And Direction


Have you ever struggled to bridge the gap between logic and emotion in your decision-making?

Or wondered how visionary thinking can unlock new opportunities for you and your business?

Vision Journey with Katja Schäfer

In this episode, I sit down with Katja Schäfer. She is an expert in guiding entrepreneurs and leaders through the Vision Journey – a process that blends logical strategy with emotional clarity to create a compelling vision for the future.

We discuss how reconnecting with creativity, engaging the subconscious mind, and even writing a letter from the future can help leaders break through uncertainty and move toward their goals with confidence.

You’ll hear real-life stories of entrepreneurs who used this approach to reshape their businesses—and even their lives.

Plus, we explore why vision boards aren’t just a gimmick, but a powerful tool for clarity, motivation, and strategic action.

So grab a coffee (or maybe a glass of wine, as Katja suggests 😉), and let’s dive into the fascinating world of visionary leadership.

Want to get in touch with Katja?

Here are her contact details:

Katja on LinkedIn:
https://www.linkedin.com/in/katjaschaefer-coaching/?locale=en_US

Katjas Website:
https://www.katja-schaefer.de/english/

LME 043 – The Toughest Leadership Challenge – And How to Overcome It

Picture this: You’re sitting at your desk, staring at your phone, dreading the conversation you need to have.

On one end, your team expects you to fight for them—to push for better conditions, fair compensation, and flexibility.

On the other, senior leadership demands cost-cutting, higher productivity, and tough decisions that might not always be in your team’s best interest.

You take a deep breath. You know there’s no easy way out of this. No matter what you decide, someone will be unhappy.

Role Conflicts

If this situation feels familiar, you’re not alone.

Every leader faces role conflicts at some point—moments when competing expectations pull you in opposite directions.

Whether it’s between your professional and personal life or balancing the needs of your employees with company priorities, learning how to navigate these tensions is a hallmark of great leadership.

Let’s break this down with some real-world examples and, more importantly, practical ways to handle these challenges.

What is a Role Conflict?

At its core, a role conflict arises when different roles you hold demand contradictory actions.

The classic struggle of “work-life balance” is one example, but role conflicts go beyond that.

Imagine you’re a manager. Your team trusts you and looks up to you. At the same time, the company expects you to make tough calls—maybe even letting some employees go.

You want to be a supportive leader, but you also need to be the enforcer of difficult decisions.

The Family vs. Work Dilemma: Kurt’s Story

Let’s look at Kurt, a dedicated employee and a loving father.

For months, his kids have been excited about a weekend camping trip. The tents are packed, the marshmallows are ready, and the family can’t wait for some quality time together.

But then, on Friday afternoon, his boss calls him into a meeting.

“There’s a major client issue,”

his boss says.

“If we don’t fix it by Monday, we could lose the account. I need you to work this weekend.”

Kurt is torn. If he cancels the trip, his family will be deeply disappointed. If he refuses the extra work, his job security could be at risk.

What should he do?

The answer isn’t simple, and that’s the nature of role conflicts. But let’s explore three key strategies to handle them.

Three Steps to Resolve Role Conflicts

  1. Clarify Expectations

Before making a decision, take a step back and examine the expectations. Sometimes, what we think is rigid is actually negotiable.

Back to Kurt: He checks the weather forecast and sees heavy rain is predicted. He sits down with his family and suggests rescheduling for next weekend when the weather will be better.

His family agrees, and he’s able to work without breaking his promise.

In many cases, conflicts seem impossible because we assume expectations are fixed. But by having open conversations, you can often find flexibility where you least expect it.

  1. Find a Compromise

When both expectations are valid and urgent, compromises can help.

For example, Kurt could propose working on Saturday but reserving Sunday for his family.

Or maybe he works early mornings and evenings but spends the afternoon camping.

A compromise won’t fully satisfy everyone, but it minimizes dissatisfaction and keeps relationships intact.

  1. Make the Hard Call

Sometimes, compromises aren’t possible, and you have to make a decision based on your values and priorities.

Let’s say Kurt’s company is facing a crisis, and the client’s project is critical to survival. If he skips the work, the company might lose a major deal, and layoffs could follow. In this case, he might decide that staying at work is the right call.

But what if his marriage is already strained, and missing this trip could be the final straw? Then, prioritizing his family might be the wiser choice, even if it means facing professional consequences.

Great leaders make decisions not just based on logic but on what aligns with their deepest values.

Leadership is About Balancing Conflicting Priorities

Role conflicts don’t just happen in personal life; they’re a daily reality for leaders.

Imagine being told:

“Cut costs but increase revenue.”

“Be empathetic with your team but deliver hard performance feedback.”

“Delegate responsibilities but remain fully accountable for the results.”

These contradictions aren’t signs of bad leadership—they are leadership. Your ability to navigate them defines your success.

Case Study: The Employee Retention Dilemma

Now, let’s consider Daniela, a mid-level manager in a growing company.

Her best employee, Sarah, just handed in her resignation.

The reason? Sarah’s partner got a job in another city, and she wants to move to be with them. Daniela understands. After all, she values work-life balance and wants the best for her team members.

But here’s the twist: Senior leadership isn’t willing to let Sarah go without a fight. They come up with a counteroffer—including a temporary position for Sarah’s partner to encourage them to stay.

Now, Daniela is caught in a role conflict.

As a company representative, she’s expected to push Sarah to stay.

As a supportive leader, she wants to respect Sarah’s personal decision.

What should she do?

The answer depends on what she values most. If keeping Sarah is crucial to the company’s success, she might align with senior leadership and advocate for the counteroffer.

But if trust and long-term relationships matter more, she might support Sarah’s decision to leave, even at the company’s expense.

This is the reality of leadership—every decision comes with trade-offs.

Why Role Conflicts Are Harder for Leaders

As leaders rise through the ranks, role conflicts become more frequent and complex.

For example, a CEO might have to lay off employees to save the company from bankruptcy. They understand the devastating impact on those affected, yet they also know that keeping the business afloat will secure jobs for many others.

These aren’t easy decisions. And they often come with personal sacrifice—whether it’s taking the heat from employees, losing sleep over difficult calls, or dealing with the loneliness that comes with making unpopular but necessary choices.

How to Handle Role Conflicts Effectively

  1. Communicate Transparently

People appreciate honesty. If you’re caught between competing expectations, share your thought process openly. It builds trust, even if not everyone agrees with your final decision.

  1. Stay True to Your Values

At the end of the day, the best decisions are those that align with your core values. If loyalty and fairness are important to you, stand by them—even when it’s tough.

  1. Accept Imperfection

Not every role conflict has a perfect solution. Some choices will leave people disappointed. But that’s leadership—making the best decision possible given the circumstances.

Closing Thoughts

Role conflicts test your ability to lead with clarity, balance competing priorities, and make decisions that align with your values. But they also offer an opportunity to grow.

Next time you’re caught in the middle of a tough decision, remember: Leadership isn’t about avoiding role conflicts—it’s about learning how to navigate them with wisdom, empathy, and courage.

Before you go, I’ve got something special for you!

In just a few weeks, we’re launching the brand-new Crash Course Leadership – a step-by-step system to help you become a confident and effective leader. And here’s the deal:

If you join the VIP list now, not only will you get the best price on the course, but you’ll also get access to an exclusive Live Online Masterclass – only for VIP members who join the program.

This masterclass will give you direct access to me, where I’ll answer your biggest leadership challenges and help you apply what you learn even faster.

But this bonus is only for those on the early access list – so don’t miss out! Sign up now at berndgeropp.com/vip and secure your spot.

LME 042 – Flawless Onboarding: How To Set New Hires Up For Success

Today, we’re diving into a topic that’s often overlooked but critically important for any organization: onboarding. Done right, onboarding can set the stage for long-term success and engagement. Done poorly, it can lead to confusion, frustration, and even employee turnover.

If you’ve ever thought, “I wish my new hires could hit the ground running faster,” this episode is for you.

Why Onboarding Matters

Here’s a statistic that might surprise you: companies with effective onboarding programs retain 91% of their first-year employees, while those with poor onboarding see up to 20% leave within the first 45 days.

Think about it. A well-structured onboarding process doesn’t just teach new hires what they need to know—it helps them feel welcome, supported, and aligned with your company’s culture and goals.

The Three Phases of Onboarding

To make onboarding effective, I recommend breaking it into three distinct phases:

  1. Before the First Day: Preparation

Onboarding starts long before the employee’s first day. This phase is all about preparation. Here’s what you can do:

  • Send a Welcome Package: Include a personalized letter, company swag, or a guide to what they can expect during their first week.
  • Set Up Their Workspace: If they’re remote, ensure they have the necessary equipment, access to systems, and clear instructions for setup.
  • Create a Schedule: Outline their first week, including training sessions, team introductions, and any immediate tasks.

Remember, the first impression matters. A disorganized start can make a new hire question their decision to join your team.

  1. The First Day: Connection

The goal of the first day is to make the new hire feel comfortable and connected. Here’s how:

  • Start with a Warm Welcome: Whether in person or remote, begin with a personal greeting. For example, have their manager or team send a short video or message to say, “We’re excited to have you join us!”
  • Introduce Them to the Team: Arrange a casual team lunch or virtual meet-and-greet to break the ice.
  • Share the Big Picture: Explain the company’s mission, vision, and values, and show how their role contributes to the organization’s goals.
  1. The First 90 Days: Integration

Onboarding doesn’t stop after the first day. The first 90 days are crucial for integration and long-term success:

  • Set Clear Expectations: Have a one-on-one meeting to define what success looks like in the first 30, 60, and 90 days.
  • Provide Training and Resources: Offer ongoing support to help them master their role. This could include mentorship, job shadowing, or online courses.
  • Schedule Regular Check-Ins: Weekly or bi-weekly meetings with their manager can address challenges, celebrate wins, and keep them engaged.

Common Onboarding Mistakes to Avoid

Even with the best intentions, onboarding can go wrong. Here are a few pitfalls to watch out for:

  1. Overloading New Hires: Bombarding them with information can overwhelm them. Instead, spread out training over time.
  2. Neglecting Culture: Skills are important, but culture fit matters too. Help new hires understand not just what to do, but how to do it in a way that aligns with your team’s values.
  3. Failing to Follow Up: Onboarding isn’t a one-and-done process. Regular feedback and check-ins ensure new hires feel supported.

A Checklist to Guide Your Onboarding Process

To make this process easier, I’ve created a free onboarding checklist that walks you through each step. It includes:

  • A pre-boarding preparation guide.
  • First-day essentials.
  • Key milestones for the first 30, 60, and 90 days.

You can download this checklist by clicking here.
It’s a simple tool to help you ensure every new hire has a smooth, engaging, and productive onboarding experience.

Closing Thoughts

Onboarding is your opportunity to make a lasting impression. It’s about more than just paperwork and training—it’s about building relationships, fostering trust, and setting new employees up for success. Remember, the effort you invest in onboarding today will pay dividends in productivity, morale, and retention down the road.

LME041 – How To Earn Respect As A Leader

Today, we’re diving into a crucial topic for every leader: respect.

How do you earn respect as a leader—from your boss, your peers, and your team? And, more importantly, how do you sustain it?

respect

respect

A New Leadership Challenge

Imagine this: You’ve just been promoted to team lead. Congratulations! It’s an exciting step with more freedom and responsibility. But as you celebrate, a nagging question pops into your mind:

“Will my team respect me? Yesterday, I was one of them—today, I’m their manager.”

This is a common concern for new leaders. It’s also the right question to ask.

Being confident in your abilities is important, but confidence alone won’t earn you respect. You need to think critically about what respect truly means and how it’s earned.

Respect Is Not the Same as Politeness

Let’s start with a misconception: respect is not politeness.

You can be polite to someone without respecting them. Politeness is an outward behavior—respect, however, comes from within. It’s earned when people believe you’ve done something deserving of recognition.

Here’s the key:

Respect can’t be demanded—it must be earned.

So how do you do that, especially as a new leader? I believe it comes down to three essential traits:

  • Clarity: Being clear and communicating with clarity
  • Trust: Being consistently reliable
  • Decisiveness: Make and Stand by your decisions

Clarity: Know Yourself and Your Role

The foundation of respect is clarity—about yourself, your role, and your expectations. Let’s break this down.

Self-Awareness

First, you need to truly know yourself—your strengths, weaknesses, values, and goals. In English, the term “self-awareness” captures this beautifully. Self-aware leaders project confidence without arrogance. They walk into a room and command attention, not because they demand it, but because they are centered and balanced.

Think of someone you know who exudes this presence. They’re not loud or overbearing; they simply radiate calm authority. That’s the power of clarity about oneself.

Understanding Expectations

Clarity also means understanding the expectations tied to your role. For instance:

  • What does your boss expect from you?
  • What do your peers and employees expect?
  • Are these expectations realistic, and can you align them with your goals?

If you’re unsure, ask. Clarity in expectations prevents misunderstandings and builds a solid foundation for respect.

Trust: Be Consistently Reliable

Respect and trust go hand in hand. If people can’t trust you, they won’t respect you. But trust isn’t always easy to earn.

A Story of Broken Trust

Let me share an example. A newly promoted manager promises an employee a raise after six months of exceptional performance. The employee works hard, meets all their goals, and overdelivers. But when the time comes, the manager says:

“Unfortunately, the company is cutting budgets. I can’t approve your raise.”

How do you think the employee feels? Betrayed. Worse, this story spreads to their colleagues:

“My manager’s promises mean nothing.”

Keeping Promises

If you make a promise, keep it—even if it’s difficult. In situations like the one above, you might need to go above and beyond. For example:
“Mr. Smith, I made you a promise. I can’t get the company to approve your raise right now, but I’m going to keep my word. I’ll personally pay you an additional $100 per month for the next year.”

This approach isn’t easy, but it shows integrity. It says, “I take my commitments seriously.” Employees will respect you for owning your mistakes and doing your best to make things right.

Decisiveness: Make and Stand by Your Decisions

As a leader, you’ll face countless decisions—some easy, some tough. Your ability to make decisions confidently and take responsibility for them is critical to earning respect.

Avoiding Indecision

Indecision is a leadership killer. If you delay choices, waiting for the perfect moment or complete information, you’re effectively handing over your power to circumstances—or worse, to someone else.

Remember: even not deciding is a decision. And often, it’s the worst one.

Facing Unpopular Decisions

Sometimes, you’ll need to make decisions that won’t win you any popularity contests. For example:

  • A critical project is behind schedule. To meet the deadline, you require your team to work overtime, including weekends.
  • The delay wasn’t their fault—it stemmed from overpromising by the sales team.

Explaining the “why” behind your decision is vital:

“I understand this isn’t ideal, but this project is crucial for our client relationship and our company’s future. I’m asking for your extra effort this weekend, and I appreciate your understanding.”

In the short term, your team might be upset. But if you communicate transparently and consistently, they’ll respect your leadership in the long run.

Why Respect Matters

Earning respect isn’t about being liked or avoiding conflict. It’s about being fair, consistent, and courageous in your decisions. When your team respects you, they’re more likely to:

  • Trust your judgment.
  • Align with your vision.
  • Go the extra mile when it matters most.

Respect isn’t a title or a demand—it’s a daily commitment. It’s built through clarity, trust, and decisiveness.

LME040 – How many people can you effectively lead?


Today, we’re addressing a question that comes up often in leadership workshops:

How many employees can a leader effectively manage?

It’s a deceptively simple question but one with profound implications for how you structure your team and organization.

What is a Leadership Span?

Let’s start with the basics. A leadership span, or span of control, refers to the number of direct reports a leader manages. While the concept seems straightforward, determining the ideal number is anything but simple.

The Magic Number: 7 ± 2

There’s no universally “correct” number of direct reports. However, in my experience—and supported by insights from organizational research—a span of 7, plus or minus 2, seems to work best in most situations. Why?

Professor Wolfgang Grunwald’s research on group dynamics provides some clues. He found that:

  1. The human brain is naturally limited to processing around 7 cognitive units at a time.
  2. Communication complexity increases exponentially as team size grows. For example, with 7 team members, there are 21 potential interaction points. With 12 members, it jumps to 66.

Grunwald concluded that most effective groups naturally form in sizes of 5–7, beyond which communication and coordination become exponentially harder.

When Span of Control is Too Large

Let me share a story. A few years ago, I observed a manager overseeing 12 direct reports. On paper, it seemed manageable, but in practice, it wasn’t. She was so overwhelmed with day-to-day operations that she barely had time for strategy or innovation. She wasn’t leading—she was firefighting.

Here’s the problem: when leaders have too many direct reports, they often cut corners. They skip one-on-one meetings, neglect mentoring, and focus solely on hitting targets. The result? Poor team morale, lack of direction, and long-term inefficiencies.

Factors That Influence Leadership Span

The “magic number” of 7 isn’t a one-size-fits-all rule. Several factors can influence the ideal span of control, including:

  • Complexity of Work: Leading a team of highly skilled engineers solving unique problems is more time-intensive than managing a team performing repetitive tasks.
  • Team Maturity: Experienced, self-sufficient team members require less day-to-day oversight, allowing leaders to manage more people.
  • Leader’s Workload: If a leader also handles operational tasks or strategy development, their capacity to manage people decreases.
  • Support Systems: Stabs or support staff can reduce the burden by handling administrative or logistical tasks.

Quality vs. Quantity: What Leadership is Really About

Let’s be clear: leadership isn’t just about managing tasks. It’s about inspiring, developing, and supporting people. That requires time and energy, both of which are finite.

Imagine a team leader with 15 direct reports. Even if they dedicate just 30 minutes per week to each person, that’s nearly 8 hours of one-on-one time—before addressing team meetings, operational tasks, or strategy. The math simply doesn’t add up.

Real-Life Example: The Time-Crunch Dilemma

Pensive manager

A mid-level manager I once coached was proud of her ability to juggle 15 direct reports. But when two team members started underperforming, she couldn’t keep up. Addressing their issues took so much time that the rest of the team felt neglected.

This situation is common: when you’re stretched too thin, small problems snowball into major crises. The first casualty is often the quality of leadership.

Why the Leadership Span Matters More Than Ever

In today’s world, where automation handles routine tasks, employees are increasingly responsible for complex, creative, or interpersonal work. This shift demands leaders who can:

  1. Coach and mentor team members.
  2. Facilitate collaboration and resolve conflicts.
  3. Foster innovation and critical thinking.

These responsibilities require far more time than simply overseeing task completion. That’s why a manageable span of control is critical.

Practical Guidelines for Leaders

If you’re wondering how to find the right balance for your team, here are a few practical steps:

  1. Start with 7 ± 2
    If you’re designing a team or restructuring, aim for no more than 7 direct reports per leader. Adjust based on the complexity of roles and team maturity.
  2. Regularly Evaluate Your Span
    Periodically review how well your span of control is working. Are employees getting enough support? Are you able to focus on strategic tasks?
  3. Delegate and Empower
    Use middle managers or team leads to share the burden. For example, if you have 15 direct reports, consider promoting a few as team leaders to manage subgroups.
  4. Prioritize High-Quality Leadership
    Block time for one-on-one meetings, coaching sessions, and team development. These activities are non-negotiable for long-term success.
  5. Use Data to Inform Decisions
    Measure employee engagement, productivity, and turnover rates to assess whether your span of control is effective.

The Risks of Ignoring Span of Control

When leaders oversee too many people, they risk becoming managers instead of leaders. They focus on outputs instead of outcomes, ticking boxes instead of fostering growth. This isn’t sustainable—for you or your team.

Leadership isn’t about how many people you can manage; it’s about how effectively you can lead. A span of control that’s too wide compromises the quality of your leadership and your team’s performance.

LME039 – Setting Clear Expectations for You Team


Today we’re diving into a topic that might seem simple but is often overlooked: setting clear expectations for your employees.

When was the last time you explicitly communicated what you expect from your team? If you’re thinking, “Well, they should already know,” then this episode is especially for you.

Why Clarity Matters

As leaders, we often assume our team knows what we want. After all, isn’t it obvious that deadlines matter? Or that quality is non-negotiable?

But here’s the thing: what’s obvious to you might not be obvious to them.

Imagine this scenario:

You’re swamped with work, juggling five critical projects. You assign a team member, let’s call him Mark, to prepare a client report due by 9 a.m. the next morning. Mark works tirelessly through the night but realizes at 6 a.m. that he won’t be able to deliver both a polished and punctual report. He faces a tough choice:

  • Option A: Send the report at 9 a.m. as promised, knowing the content is accurate but the formatting and design don’t meet your company’s usual high standards.
  • Option B: Inform the client it’ll be late, deliver it at 11 a.m., and ensure the report reflects the quality and professionalism your company is known for.

What should Mark do? If you haven’t clearly communicated your priorities—whether timeliness or quality matters more—he’s left guessing. And here’s the kicker: either choice might disappoint you if it doesn’t align with your expectations.

Different Leaders, Different Expectations

Expectations

Here’s what two leaders might say in this scenario:

Leader 1:
“Mark, deadlines are sacred. We promised the client 9 a.m., and we deliver what we promise—no matter what. A delay is unacceptable.”

Leader 2:
“Mark, our brand is built on quality. I’d rather we take a little extra time to ensure every detail reflects our high standards. Let the client know it’ll arrive by 11 a.m.”

Both perspectives are valid, but they represent very different values. The question is: have you shared your expectations with your team?

Writing Down Your Expectations

Let’s try an exercise. Grab a piece of paper and write down what you expect from your team. Things like:

  • Punctuality
  • Meeting deadlines
  • Team collaboration
  • Customer satisfaction

Now, rank these in order of importance. Is hitting a sales target more critical than achieving zero defects in production? Does responding to client emails quickly outrank completing internal reports? The reality is, priorities can shift based on context, and your team needs clarity to adapt.

Expectations in Communication

Expectations extend beyond tasks and into communication. Take this real-life example:

A regional manager once told his team, “I expect responses to my emails within one hour during business hours.”

Now, let’s break it down.
What he got right: He clearly articulated his expectation.
What he got wrong: The expectation itself was impractical. Constantly monitoring and responding to emails disrupts productivity.

A better approach? Clearly define your expectations for communication. For instance:

  • How often should employees update you?
  • Should updates be via email, instant message, or during meetings?
  • How detailed should status reports be? A quick email summary or a full-blown report?

The point is, don’t assume your team knows what you mean. Ask them to repeat back what they understand, and you’ll likely uncover gaps in understanding.

Miscommunication: A Common Pitfall

Here’s a quick test for you: ask your team to describe your expectations in their own words. Chances are, you’ll find discrepancies. This doesn’t mean your team isn’t listening—it often means you haven’t been clear or consistent enough.

Real-Life Example: Status Updates

Let’s say you ask Sarah, a project manager, for a status update. You’re expecting a concise email with key points, but she delivers a five-page report. Or worse, she sends a single sentence that leaves you with more questions than answers.

This misalignment often happens because we fail to define what a “status update” means. Should it be a couple of bullet points? A detailed breakdown? Clarify this upfront, and you’ll save both time and frustration.

The Cost of Assumptions

As the saying goes, “After three years, every leader has the team they deserve.” If your employees aren’t meeting expectations, it’s worth asking yourself:

  • Have I clearly communicated what I want?
  • Have I revisited and reinforced those expectations regularly?

Practical Tips for Setting Expectations

  1. Start with a Conversation
    Sit down with your team and discuss what you expect from them—not just in tasks but in behavior and communication. For example:

    • “When I ask for a report, I expect a summary of key findings, no more than one page.”
    • “When working remotely, please respond to messages within two hours unless you’re in a meeting.”
  2. Put It in Writing
    Create a document outlining your core expectations. This might include:

    • Deadlines
    • Quality standards
    • Response times for internal and external communication
  3. Regularly Revisit Expectations
    Your priorities might shift over time. Use team meetings to update everyone on what’s most important now.
  4. Encourage Feedback
    Ask your team if they feel your expectations are realistic and achievable. For example: “Do you feel you have the tools and time to meet these standards?”

 

Clear expectations are the foundation of effective leadership. When your team knows exactly what you value, they can make decisions confidently—even in your absence.